America Online Complaint - DUMP AOL - Free Trial
NEW YORK, NEW YORK -- I would like to voice my concern over AOL promotional free trial offers which I believe are meant to be so tricky that once you sign-up, you cannot cancel. When I bought a new Dell computer 6 months ago, I received one of those free CD offers. I tried it just to see what AOL looks like and then wanted to cancel. My whole trial period did not even last 1 month. However, cancelling my subscription was impossible. AOL started billing my charge card every month for services that I never used. Every time I called, they said they could not find the name that I registered with, so they could not cancel my account. It is very ironic that they had my charge card account number, but not the name!! Eventually, I ended up closing my visa account to put an end to this unethical practice.