DO NOT ORDER FROM THIS COMPANY I had a very very very similar experience and Amanda gave me the same speech she wrote in here about "patience and probably". Basically they took 5 weeks to get my furniture to me after they only submitted the order for 5 of the 6 pieces, then lied to me and told me all the pieces were coming it was merely a "typo" on their shipping document (I have the emails to show this). Then they lost the furniture, then the delivery company that WFB chose couldn't deliver it to me for another week after they got it because "I lived in a remote area"...I live 40 miles east of Chicago, how remote is that?? When the furniture finally arrived the delivery people refused to bring it into my home because "WFB didn't pay for that", yet I paid WFB for this service. I contacted WFB immediately and after getting extremely upset and listening to Amanda tell me that her company is great and I must have just had a bad experience, I hung up on her. She sent me an email stating my additional $100 paid for inside delivery had been refunded, we will see if that is true or not, considering they have a problem with lying. Needless to say, I want to encourage people to NOT buy from this company EVER!!! Once they received my money the experience became a nightmare. Had I done better research I would have purchased elsewhere.