American Express Complaint - Dissapointed as a loyal customer
I just wanted to express my disappointment in how AMEX treated me. I am currently an AMEX customer and have been with them for the last 11 years ! Recently because I had 2800 dollar worth of charges for the FIRST TIME in the last 10 years they started harassing me with collection calls and freezing my account based on some credit report I am sure.
Granted I don't have a 760 + credit score but my credit score is by no means bad and for them to act like that based on sheer numbers and not taking into account history on a customer is definitely not becoming of a blue chip company like American Express. I am going to pay of my balance of 350 on the card and I then have to seriously re-think who I partner with in the future.