Raffield Tire Complaint - Poor Service - Tires Change

Review by jkgrice on 2010-08-09
Brought my BMW in for 4 tire change and left my car at the service center for about 2 hours. I came back to pay them and retrieve the car and I discover the front spoiler was buckled underneath the car. What I noticed first was the left drivers side front lower panel was sticking out with all mounting hardware missing. I immediately notified the manager who stated he didn't know how this could happen and his mechanics stated that they didn't notice anything especially when they were driving the car off the lift. Needless to say I was angry with their responses and lack of concern so I called the police but they stated since I couldn't prove the damage was their fault I could try small claims court. The following weekend I put the car on a lift and discovered the lower engine cover had been cracked in three places. Total Cost $200. Lesson Learned. Never leave your car unattended and take photos with a time display on your cell phone before starting any kind of maintenance actions. I wouldn't recommend this place to anyone in the local area and particularly my fellow USAF members.

Your Name:
(displayed with your comment)
Your E-mail:

Your Experience/Advice:
Check spelling

By clicking submit you agree that you have read and accept the Terms of Service & Privacy Policy.

Note: All comments are reviewed by a moderator before being published. Please be sure to read our guidelines before commenting.