City of Phoenix Water Services Compliment - City Of Phoenix Water Services Coincidence

Review by Highyahun on 2010-08-10
PHOENIX, ARIZONA -- I am happy to report that due to a recent post I have been contacted by the City to look into this matter. My water had been off for 10 days and after my email was received, a supervisor called me and my water was turned back on. Apparently my threshold had been mistakenly set at $1500 per month instead of $175 per month which would be my normal threshold. In other words, an alert was not initiated in February when it first reached a level for alert, it was not until May, when I had a $1500 bill that a service man was sent out..

They have been very attentive and genuinely concerned that this happened. I am awaiting the final resolution while the upper management investigates.
Comments:1 Replies - Latest reply on 2010-08-10
Posted by SaMoore on 2010-08-10:
Good for you OP. Let us know the final resolution please.

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