Indy Air Care Compliment - Great Work - Duct Cleaning
Duct Cleaning - Compliment
Review by FIRSTorLAST on 2010-08-10
INDIANAPOLIS, INDIANA -- This company is great. Very professional, punctual, and helpful. Overall, one of the best contractors I have had to work with. In July, I found this coupon for Air Duct Cleaning and called about it. They came to clean my ducts (I had 2 mains and returns so it cost a little more) as the coupon stated. They then told me that I had mold and I figured this was a scam. He showed me the mold in various locations and told me it would be about $1300 to fully clean and remove the mold. They also said that since I was a first time customer they would lower the price ($700) if I handed out business cards for them.
I read the reviews online and was very hesitant to go through with the full cleaning. I am very glad I did. I followed my tech around to every room and asked him non-stop questions about what he was doing. I am very picky about work done in my house and I inspected every vent and duct after he was done. I was amazed at how clean everything was. My wife didn't want to do the whole cleaning, but I had the guy come back 2 days later to clean the furnace. Our blower was very noisy and had lots of dust and mold built up on it. He disassembled the blower from the furnace and cleaned it then cleaned every metal air flow fin within the furnace. Between the 2 days at the house, he spent at least 10 hrs there, the tech was working constantly. Since the cleaning, my AC and furnace put out much more air, and the blower can't even be heard anymore.
I know most of the reviews are bad, but take it with a grain of salt. Most people don't write reviews unless they have a complaint. You have to also remember that this company specializes in mold removal, and heating and cooling cleaning. Many people don't EVER get a full cleaning of their system. Most do what I used to do. I have had a regular heating and cooling company come out 2 times a year and clean my furnace. They bring their brushes and shop vac out to clean up the dust that is accessible to them. Indy Air Care takes apart the system and cleans every individual piece. I have already recommended them to a friend of mine. As I said before, they did a great job, they always showed up on time, and they were great about answering all my questions as I followed them from room to room. Take bad reviews with a grain of salt because every company has a bad review.
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