Money Saver Motel Newport, OR Complaint - Horrible Management
NEWPORT, OREGON -- We spent our recent vacation at the Money Saver Motel this August and we were a little apprehensive to stay there from the beginning because they requiered $50.00 cash (credit not acceptable)deposit before checking in. We went along with it on the word of a friend of ours and stayed there anyway. When we got to our room it looked fairly clean, counters washed bathroom clean, but the carpets and furniture were filthy. There was a square hole cut and replaced in the carpet and it was sticky in some areas.
My husband even made the suggestion that we take pictures before we unpacked. I told him that was silly. surely they know what there carpets look like. The trip was fairly uneventful. Maid service was sporatic at best but we left a tip anyway because after all what do you expect from a budget motel. Upon checking out the manager/maintenance man told us he would have to check our room before we could check out. 12 minutes later his wife returned to tell me that they would only be able to refund $10 of our deposit because they had to clean our carpets. I explained how they looked when we checked in and she said that was impossible because he said he just cleaned them. I left but came back in to plead for the return of my money and when I opened the door she quickly stuffed $30 more into my hand and tried to rush me out the door.
By this time I was frustrated because I knew they were wrong and could see it for the scam it was. Her husband the Manager/maintenance man came in the office at that point and started yelling at me and calling me a pig. My husband came into the office after hearing him shout and he started screaming at my husband. We were told to leave the premesis and so left possibly slamming the door on the way out. The man flew out of the door and threatened to call the police for slamming the door. We tried to proceed to the truck where our three children were waiting so that we could get away from this man and he followed us threatening to beat my husband badly among other things. We said we were calling the police and his wife was able to get him to head back toward the motel office. He was yelling horrible remarks the entire way. Our children were very scared as was I. I will follow up this complaint with complaints to the BBB and anyone else who would care to listen. I have no idea who these people are but surely they sould not be working with the public. Some friends that also stayed with us at that motel lost their deposit as well. Buyer beware!!!