alibris.com Complaint - over priced shipping prices and lost item

Review by TXRoadTrip on 2005-02-03
TEXAS -- Shipping costs are different from what is posted on their web site then what ads up in the web cart. Also they shipped from the same place on the same day and charged to ship each book separately at full shipping price. Also they mailed me someone else’s book and invoice, and now playing email tag to return this item and get the item I did order. Also still have other books on order with them and have not received them. I won’t be doing any other ordering from this company and cannot recommend anyone else to.
Comments:2 Replies - Latest reply on 2005-02-07
Posted by tander on 2005-02-04:
I've never used the site for ordering books, I mostly use Amazon, was the shipping supposed to be cheaper than other sites?
Posted by TXRoadTrip on 2005-02-07:
I gave up on Amazon long ago.
And was trying these people out http://www.alibris.com/help/shipping.cfm
Standard Super Value Shipping (4-14 days) $3.49 for the first eligible* book and $1.49 for each additional eligible book

This is what they charge for shipping 3.49 for the 1st book then 1.49 for each book after that, at least that is what they state, but don't charge you that, they charge you for each book 3.49 even though shipping from the same place the same day - multiple books.
This is a big rip off. Also they mailed me someone else’s book and invoice. As of today I still don’t have the other books that I ordered from them.

I also tried half.com - good luck so far with them.

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