Continental Airlines Complaint - Continental Air Sucks as do many others- Consumers Unite! Fire Them.
I was on hold and transferred for the past hour and half. These comments are true. Just let Continental go bankrupted as soon as possible. Let their shareholders suffer since they don't care to supervise those insensitive managers and employees. Write your congressman and Senator not to bail them out and about your complaints if you an active ear. For certain the company does not listen. Today I have made two (2) round trips that are 142 miles each (71 each way) to get my son off this morning and he did not get off on this beautiful day. Tomorrow, there will be at least one more trip to the airport (the 426th mile) to get one EXIT trip for him to go home. Continental tried to give him to get a $300 credit slip if he would walk along way (all the way to the exit GATE ticket stand while his bags were being returned to him since they could not get him to ABQ today. Their pilot was an hour and half late and thus their schedules slipped which would cause him to miss the next two connections since they were full. They even wanted him to fly to Newark -the next connecting place (where there were no seats then available)in order to get his $300 certificate. Why could Continental have not called us before we left for the airport this morning? They knew that they would be late since last nite since their pilot had major health problems. The first Continental agent was rude and hung up on me. After one hour and half another agent came on the call to only hang up or lose me without returning my call. I have had it with this sorry airline and do not recommend anyone fly with them. Let them go bankrupted like the rest of the terrible service airlines. CONGRESS OBVIOUSLY NEEDS TO TIGHTEN THE REIGNS ON THESE CULPRITS. If there is a way to successfully sue them, we will be in line.