Wear-Ever Carpet Fiber Complaint - Ignored - New Carpet

Review by BD7 on 2010-08-11
I recently bought carpeting for my home which is a wear-dated fiber product and protected by their warranty. I called them because of a problem with the carpet regarding a juice spill, and have been going in circles with them for months.

I feel that I have been ignored, and I feel that their customer service has been terrible. I will never buy one of their products again.
Comments:1 Replies - Latest reply on 2010-08-11
Posted by SaMoore on 2010-08-11:
OP what have you done to try to get rid of the stain?

For fiber carpet you can use lukewarm water sprayed from a bottle and let sit for a few min. but not too long. Then apply club soda to loosen the stain, let sit about 10 min. Then apply just a bit of carpet cleaner (not too much or it can damage fiber carpets) and blot the stain. Repeat until the stain is gone. This stain will come out with some patience.

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