Wells Fargo & Company Complaint - Wells Fargo Home Mortgage Nightmare
PORTLAND, OREGON -- Wells Fargo takes the Government Bailout, then cashes in the PMI Insurance on our home. All the while in August of 2009, before I even missed one payment, I called Wells Fargo Home Mortgage with issues my husband and I were having financially. The asked for my financial work-up and I said yes to a "remodification loan." After having to send my financial worksheet 3 yes THREE times in 6 months we still didn't have an answer. We were told to not pay on the loan till the modification was finished. Well 6 months into this we receive a letter from Wells Fargo stating we needed to leave the home by March 16, 2010. No police at the door with the notice taped, no nothing to indicate a forclosure. So we left. 2 weeks later, after talking to a Real Estate Professional, and realizing Wells Fargo hadn't done anything with the home, we went back. Sure enough we had a visit from someone hired by the bank, thinking the home was "abandoned." Can you believe it not a week later my Real Estate Professional called to tell me that Wells Fargo had indeed foreclosed and gave the home to non-other than Freddie Mac. I contacted Freddie Mac confused. They asked for my financial information, wasn't this fun sending this for the 4th yes FOURTH TIME in 9 months. We were told that we fit into the "re-modification" qualifications. I had initially given up with Wells Fargo about month 6, and had asked for a "Deed in Leiu" this was after Wells Fargo never giving us a straight answer. Every time I contacted them a new person needed "Fresh Information." Yes the first few months I wanted to save our home, by month 6 frustration and stress had given in. Well Freddie Mac contacted us saying pretty much we were so far behind, and our medical bills outwayed what they wanted, so we could either "rent" the home from them or leave within 2 months and receive a $2000 relocation payment. So since we couldn't afford "Fair Market Value" on rent on a 1850 sq ft home, so we left July 2010. We are in a 27ft 5th wheel with 3 kids. Wells Fargo didn't care that 2 of my kids have a physical disability (Autism and Cystic Fibrosis). They also didn't care that I had had to have 2 surgeries during this time (I had been sick for 3 years). No all I was told was to "cut in other areas." I sold my car I was making payments on, I cut my cable by 50%, I cancelled my internet service, yet they felt I still needed to cut. I'm sorry but all that was left was FOOD. We are not a family that takes yearly vacations, we do not go out dinner, we live on our boot straps as it is. DO NOT BANK WITH WELLS FARGO, THEY DON'T HAVE A HEART, THEY ARE CORPORATE VAMPIRES. BANK WITH LOCAL CREDIT UNIONS, WERE YOU CAN SHAKE THEIR HAND AND LOOK THEM IN THE EYE. I'm not asking for them to give me back my house, I just wanted some compassion and understanding. My kids have been through so much, they are scared and confused. There is more to this story, but I've paraphased it as best I can. Thank You for reading.