Cricket Wireless Complaint - Cricket Sucks And They Steal You Blind
MONTANTA -- I bought a cell phone and an unlimited plan from Cricket Wireless. The phone came on a Thursday night the 24th of June. The phone was refurbished phone. It did not work and so On Friday when I called in and talked to someone they said I had to take it to any Cricket store and they would program it for me. I looked up one on the internet. I went there after work and waited for 45 minues only to have them tell me that I would have to go to the main office which was about 20 minutes away. So on Satureday I went there and just to talk to some one the wait was 2-3 hours. I had anothe appt and so did not get back to the main store until the 10th of July all this time not being able to use my phone. When I went in the lady at the counter programmed my phone and said she would put a note on my account because on the 22 they were going to want payment for the next month. So on the 22nd they send me a text to pay my bill. I registered on their web site and tried to pay the bill with my ATM card. I was kicked off several times. So I tried calling them several times and got only a recording. Finally I went back online and gave them my account info so they could do a direct payment, as I hit submit it knocked me off again. So I said oh well. I did try to call periodically the rest of the month and on to the next month. So all of a sudden the 20th of July they decided to take the money out of my checking account for the full 2 months. When I called them the just said well there is no notes at all and I am sorry you had so much trouble but basically there is nothing we can do. So then I said fine I want to turn my phone off but I want to wait until the end of the month. They turned it off that same exact day. I tried to dispute it with my bank but they won out. I will never use this company again and will tell all my friends and family and have all my friends and family tell their friends and family never never to use this company.