Cingular Wireless Complaint - text messaging
ATHENS, TEXAS -- due to the over chargeing and decietfulness of customer service, i now want to let others know how cingular treats their consumers. we bought our phones one week before the end of nov. 2004, the woman that set up our account did not in any way inform us that we would be billed for a full month regardless of when the service starts,so our first bill was for a full month instead of 4 days!next the phones were were sending and recieving texts 4 or 5 times with the same message along with the messages showing up days later.after contacting cingular about the problem, they informed us there was a 'glitch in the system' and that we would not be charged for texts for the month 'dec.'.one of our phones would automatically call the house this to was reported and said that we would not be charged! since all of this the bills have been coming in and we are being charged for eveything that cingular said we would not have to pay!! in jan. we are still being charged for texting even though we do not use it anymore???? go figure!!! and yes we too are waiting on return phone calls from CINGULAR WIRELESS. WHO BY THE WAY FINDS NOTHING WRONG WITH THEIR SYSYTEM???!!!
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