Motel 6 Complaint - Complaint
GENEVA, NEW YORK -- We have stayed at this Motel 6 in Geneva, NY for the past 15years.
The past 3 year we have seen it going down hill, Last year there were fleas in the room, the carpet was in very bad shape, also the curtains had hole in them. The bedding was in poor condition also. The walls are very thin that you can hear all of the going on in the rooms beside us.
This past week we spent 4 nights there, we were told it was under new management and had done some remodeling. We enter our room to find the wall painted, new Larger furniture, desk closet and a dresser which were too big for the room. The only Chair in our room was an office chair on wheels, again too large to even begin to sit at the desk, not enough space between the bed and desk. The carpet still the same worn-out the has been there since when, smelled bad, same bedding and the same curtains. When I pulled my bed spread back I don't even want to imagine what I was seeing, the blanket too was questionable as to when the last time it saw the washer also.
On Saturday Aug 7 th at 7:30 AM, I asked the office for a roll of toilet paper since the roll in our room when we arrived Friday night was finished, the man at the desk couldn't find a roll and said he would tell house keeping. When we returned at 6:30pm we found that we had one bed made and the other was not, vacuum not run on the floor and NO toilet paper or tissues in our room. In the bathroom the shower curtain was to short for the tub which meant that the water was all over the floor. They didn't even give you a bar of soap to wash your hands. The faucet in the tub continued to drip throughout our stay.
It is very unfortunate that we must say that we will not be staying at this establishment again and several of our friend will be follow us to the new hotel across the street. And oh I forgot to say at the same rate for a better night sleep.