Chevrolet Complaint - 2002 Chevy Malibu Is Junk!!!
DETROIT, MICHIGAN -- Over the past few months, my 2002 Chevy Malibu has stopped running about 6 times, stranding me so that I can't get home from where it decided to die or to work. The last time, my mechanic had my car for 12 days. Time before, he had my car for 7 days. Meanwhile, he replaced sensors, synched the computer w/the sensors and this has cost me nearly $2,000 since February. I researched these problems online and was SHOCKED to find hundreds of complaints on the government's www.nhtsa.gov by people having the EXACT same problem...since 2001!! I filed a formal complaint with General Motors and they were calling me daily. Now I can't get "Guillermo" to return my calls. I was told by a local Chevrolet service manager that "ignition modules wear out and have to be replaced." Really???!! I guess that's what they've been coached to tell consumers.
Further, I was told if the car won't start, turn the key forward and wait several seconds for the key chip to be read by the new module and the car should start. The car should START after spending $608. on an ignition module! This is my first and LAST GM product because I feel they are trash. Oh, did I mention my Malibu fills with water when it rains?? No apparent reason for it but the carpet and headliner are rotting and moldy thanks to the rain that blows in through my side A/C vents, dashboard, and leaks on my legs from under the steering column when I am driving! Real American know-how?? After a taxpayer bailout, one would think that GM would turn itself inside out to make customers happy with their cars! Next car is foreign...
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