Wal-Mart Complaint - Damage to car following oil change
FAYETTEVILLE, NORTH CAROLINA -- My son took my car to Wal-Mart Tire & Lube on July 20, 2010 to have an oil change, on his way home my car stopped in the middle of the road. I went to Walmart asked for the manager and was asked to fill out a complaint. Days pasted before I heard from the claims representative. He told me I would get my rental expenses back, they'd rent me a car and fix my car. He called me a few days later and left a message on my voicemail saying he spoke to the mechanic where my car is and it seems I blew a gasket and something about my camshaft. I went to the mechanic and asked him what happened. He informed me my car had no oil in it and my engine seized. I let him listen to what Joel said and he couldn't believe the lie he told. I called the claims dept. back and asked to speak to Mr. Hill the manager, he called and said there was a misunderstanding and that he was going to review the tape to see if oil was put in my car. I just received a call from Mr. Baker not Mr. Hill, telling me my claim was once again denied because it showed them putting oil in my car. When I asked to speak with Mr. Hill I was informed he wasn't available. Mr. Baker couldn't answer any question I asked him about the video. I know they are lying. I'm going to fight this with every once in my body. I have had to rent cars since July 21-present and I'm under so much stress and having panic attacks because of it. I don't have the extra money to buy another car because mine was paid off. Is there a class action suit against Wal-Mart Tire & Lube because something has to be done so they can stop messing up peoples lives. Someone please help me!!!
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