DHL Complaint - Get Fixed with DHL - Urgent Delivery
KUWAIT -- Due to ramadan timing DHL is set 5 minutes early always.
Shipment got cleared off the Kuwait customs on Thursday and was not shelved for delivery till Friday morning. ( as informed by the front desk attendant on on Friday morning (13th August 2010)(approx 9.10am).
We gave clear instructions and which were clearly acknowledged by the attendant and reconfirmed and informed us that he has put a remark the package would be ready for pick up by Saturday morning in person.
After all that the package was send out for delivery on Saturday.
3 days were totally ruined due to delay in shelving and putting right instructions after receiving direct instructions.
GOD BLESS DHL... TO SERVE BETTER !!