Plaza Auto Mall (Brooklyn, New York) Complaint - The Car I Met, But Never Got To Know.
BROOKLYN, NEW YORK -- I found a Certified Pre-Owned 2007 Honda Accord advertised on the Internet at PLaza Auto Mall in Brooklyn, N. Y. for $14,980 loaded with numerous features. I called, schedule an appointment, test drove it and was pleased. I sat down with the salesman, and asked what it would take to hold the car, of which the salesman said a check for $200.00. I noticed that I was asked several times about financing the car, of which I said that I was financed through MCU and would pay with a check. The next morning I dropped off a check for $200.00 dollars, the paperwork was made out, and I was given a copy of the contract with a new total minus the $200.00. I was introduced to a Sales manager who again asked me about financing. I made numerous phone calls with Geico and MCU to make sure everything was setup on my end and on Saturday (08/14/10) morning I finalized everything with MCU and was issued a check for the amount of the car. I called Plaza Auto Mall, spoke to the salesman, who said that I could come in to get my car. While I waited in the dealership the salesman comes back to me with a Sales Manager name Paul, who informs me that my car was sold to someone else and the Sales Manager proceeds to offer me one of two 2008 Honda Accords without the features of the 2007 model. My question to him was “how do you sell a car which should have had a SOLD sign or something in it”, of which his answer was "It happens sometimes". I realized that they probably had no intention on selling me the car because they never deposited my check. I was also told that there was another 2007 Honda Accord available with the same features except it had leather seats. I test drove it and I gave a thumbs up to the salesman, only for Paul the Sales Manager to come outside on the street and tell me that this car was not available for the same price, but, that is the impression that I was given inside the dealership.
I now have to go back to Geico and MCU and cancel everything that was setup and put in place. I was also told by the salesman that this has happen to him several times. I could be wrong, but because of the number of times I was asked about financing, I think that they found someone that maybe didn't see the Internet price and /or decided to finance through them and thus allowing them to make more money.