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CitiFinancial Auto Complaint - This Company is fraudulent
Complaint
My husband and I have had bad experience twice now with these people the first car we had financed through Citi they over charged us a thousand dollars at the end of our loan when we sent the last payment we waited several months for our title and didn't receive it so it wasn't until we called to inquire about it, we was informed of these fees. now we have reached the maturity date on this loan and once again they have come up with some bogus fees only this time its three thousand dollars the representative keep calling trying to get us to sign papers and fax them back so they can refinance this amount we offer to continue paying the same amount we paid on our loan so we can be done with them but she states we can't do it that way the only way we can do it is by refinancing and they can't mail us the paperwork we have to get them through fax so we can sign them and send them back. Anyone can see this is not right and someone needs to help us take them down.
Comments:
Posted by FlShopper on 2010-08-16:
What exactly are these fees--did they send you a detailed statement?
Posted by spiderman2 on 2010-08-16:
What do they say the charges are for? They must be giving you some explanation.
Posted by skelly39 on 2010-08-17:
I'm going to make an assumption based on my own experience-did you have them defer any payments? When you do that, they don't extend the length of your loan; they simply tack it on at the end with a bunch of interest. Can you refinance this amount at a better interest rate somewhere else (assuming that is what the $3000 is)?
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