RealtyTrac Foreclose Listing Complaint - Do Not Enroll - Rip-Off

Review by monalisa42 on 2010-08-16
Do not enroll in RealtyTrac services, the foreclosed property listings are out dated and the information is in complete. I was finding foreclosed properties and then work with a Realtor to get additional information. Within 24 hrs of enrollment I knew the services offered were not worth the cost. All of the properties I looked up were either out dated (sold, some months ago) or the information was wrong (address, size, etc). I canceled my 7 day trail subscription after 24 hours, however, RealtyTrac charged my credit card. I thought I was fortunate, I had a cancellatin confirmation number, however, when I called customer service, to my surprise they inform me that I failed to cancel a "fictional" secondary service I signed up for with one of their subsidary companies called "Realtor Counseling". I informed the operator that I didn't agree/signup for any other services with RealtyTrac, however the operator continued to assist that I did.

I finally got the company to issue a refund and provide a cancellation number for the "fictional services". My refund should hit my account in the next 5-7 days. This company is a ripoff - DO NOT SIGN UP FOR THIS SERVICE!!!!
Comments:1 Replies - Latest reply on 2010-08-16
Posted by Skye on 2010-08-16:
Wow, very shady. Thanks for the review and warning. But who was the fictional, secondary company? What was their name? It would help others who may be interested.

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