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DIRECT BUY AUTO WARRENTY (Consumer Direct Warranty ) Complaint - DIRECT BUY AUTO INSUANCE IS A SCAM DO NOT BUY BECOME THIER NEXT VICTIM

Review by blue36blue on 2010-08-16
REDDING, CALIFORNIA -- I AM ANOTHER ONE WHO WAS SCAMMED BY THIS COMPANY. THEY CLAIM WHEN you BUY THE WARRANTY THAT TRANSMISSIONS ARE COVERED. WELL AFTER PAYING THEM $2000 THEY WONT FIX MY TRANSMNISSION. FIRST THEY CLAIM THEY WANTED SERVICE RECORDS AND SINCE I ONLY HAVE THE VEHICLE 5 MONTHS THERE ARE NO RECORDS. THEY CLAIM THAT "CAR-FAX" SHOWS ALL REPAIRS AND MAINTANENCE DONE ON THE VEHICLE AND THAT THERE WAS NO MAINTENENCE DONE SO THEY WONT WARRANTY IT. THIS IS A LIE. CAR FAX DOES NOT SHOW THESE ITEMS. THEN THEY CLAIM THAT THIS WAS A PRIOR EXISTING PROBLEM BECAUSE. THIS WAS A MECHANICAL PART THAT JUST BROKE. HAD NOTHING TO DO WITH WEAR AND TEAR OR PREVIOUS PROBLEMS. I HAD THE CAR FOR 5 MONTHS AND MY TRMASMISSION RAN FINE. I PUT ALMOST THREE THOUSAND MILE ON THE VEHICLE AND THERE WAS NOTHING WRONG. THEY CLAIM SINCE I DROVE THE VEHICLE TO THE TRANSMISSION PLACE I VOID THE WARRANTY. I BROK DOWN 3 BLOCKS FROM THE TRANNY PLACE.
THEY HAVE FOUND EVERY REASON IN THE BOOK. finally I TOLD THE GUY WHAT HE COULD DO WITH HIMSELF AND AND TOLD HIM TO SUCK ME. WITH THIS HE TURNED AND SAID TO ME " HAVE YOUR WIFE DO IT. DOES SHE DO IT WELL? DOES SHE DO IT WELL FOR YOU?" THATS REAL PROFESSIONAL TO TALK THAT WAY TO A CUSTOMER WHICH IS NOW A NON CUSTOMER. HIS NAME IS FRANK WATSON IF THATS HIS REAL NAME
Comments:1 Replies - Latest reply on 2010-08-16
Posted by Anonymous on 2010-08-16:
Absolutely rediculous. These auto warranty places are nothing but crooks. I wish everyone would just LISTEN to me. Save your 2,000 dollars and use the money to FIX the car. Not give it away to these auto warranty places who will end up ripping you off in the long run. You made some rich man happy, thats for sure!

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