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Craig McPhee Complaint - Credit Cards - Taking Care of Business

Review by Craig McPhee on 2010-08-17
Ref: Reservation Number: 001123203345795 Access Code: 097345
Name Ken Fosberg
I am not very happy with your company. Ken Fosberg died 6 years ago and you have the gawl to send him an application for Capital One Platinum MasterCard application. If your company notices that there is no charges to accounts for over a year - they should be flagged to find out why. His wife is dead, and another family lives in that house.

How many other families who have lost love ones get credit card applications like I just received from the new people who live in that house. Sloppy business. TAKE HIS KEN FOSBERG NAME OFF YOUR LIST.

Craig McPhee (ex brother-in-law).
Comments:7 Replies - Latest reply on 2010-08-18
Posted by Anonymous on 2010-08-17:
Ummmm....is this really a big deal? Obviously, the CC companies are not aware that he is deceased. Just either send it back with a note on the envelope saing deceased, or just throw the application in the trash.
Posted by Anonymous on 2010-08-17:
Are you related to Nanny McPhee? Maybe you can get her to tap her cane and fix all the problems with credit card companies! (I know this will probably end up in the reject section)
Posted by Nohandle on 2010-08-17:
Are you Craig McPhee sir? If so your complaint should be directed to Capital One, not yourself.

Everyone, and I mean everyone, has knowledge of mail for a deceased family member. If a new family is is receiving mail for your deceased (6 years ago) former brother-in-law and it troubles you, just tell them to toss it in the trash or write "not at this address" and put back in the mailbox. Some businesses never seem to purge their mailing list.
Posted by momsey on 2010-08-17:
My father, who has been dead for almost 25 years, still gets mailings from Miracle Ear and various insurance agents. I don't flip out over it, I just throw them out.
Posted by goduke on 2010-08-17:
I remember taking a call from Texaco offering my Dad a Texaco credit card the day of his funeral.
Posted by skelly39 on 2010-08-17:
It would probably serve you better to address your complaint directly with Capital One.
Posted by yoke on 2010-08-18:
If he has been dead 6 years why was someone still charging up to a year ago?

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