Executive Car Rental,LAX AIrport Complaint - Poor responsibillity

Review by mlisti on 2010-08-17
LOS ANGELES, CALIFORNIA -- Rented a Toyota, car was vandelized..window smashed...then we had a car accident..we were hit while stopped for a red light. company would not pickup the car, was not helpful to guide us thru the process of how to return the car. we had our own insurance only. They wanted to kow "why did you get into an accident".We did have the car towed to them, however, they were rude and nasty when car was returned.
Comments:1 Replies - Latest reply on 2010-08-17
Posted by Johanna on 2010-08-17:
Wow, that's bad luck! I don't know about the vandalism, but since the car accident obviously wasn't your fault, the other person's insurance should pick up the tab for that.

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