Kentucky Fried Chicken Complaint - Lousy Food - chicken.... extra crispy
WEST SENECA, NEW YORK -- My son purchased some food from KFC yesterday. We had coupons from off your website and for our zip code area. When he went there they looked at the coupon and stated that they had never seen that one before, couldn't even find it on their special listings. That was just the beginning of the night mare. Mind you there were 3 employees and NO OTHER CUSTOMERS (NOW I KNOW WHY)They finally put the order together, opened the bag at home thought I was in for a good meal WRONG!! The chicken was horrible, it had no flavor... the outside tasted more like cardboard and to top it off it was cold and under cooked inside. It must have been laying around since lunch time. We picked ours up about 4:30pm. The side dish Mac & Cheese was all dried out. and the rolls are half the size of what they used to be, I am 65 years old and have enjoyed KFC for many years but lately it just isn't the same product... You lost a customer of many years, right along with my children and their families.... the only thing that got bigger was the price!!!