Ashley Furniture Complaint - Poor Quality - Sofa and big chair
SAN ANTONIO -- A year after I purchased my sofa, I noticed that the cushions were not supportive at all. I have purchased a couple of sofas in my lifetime(aside from the one I purchased at Ashley Furniture Store) and I owned both for several years and both have held up very well. It's obvious to me now, that my previous sofas were very good quality. I had no idea that the merchandise at Ashley Furniture store would be such poor quality. I am single and the sofa is only used by myself and occasional adult guests. I have no children jumping or playing on the furniture and if I did, the sofa would have been worthless within 6 months. I am very very disappointed in the quality and I am just about ready to give the sofa and big chair that I purchased from Ashley's away and bring in my old sofa from the garage. The old sofa was from another company and it is in excellent condition and great quality. I only decided to buy a new sofa and big chair to get a new look since I did a little remodeling. I am getting more and more frustrated every time I sit on the sofa because the cushions do not hold up and the sofa just looks tattered and old. So, please think twice before making the same mistake I have. You would be better off looking elswhere for better quality furniture.