Time Warner Complaint - Absolutely Terrible - Time Warner Is Below Awful
I have had Time Warner for almost 3 years now. I am in a town where they have a monopoly so I have no choice but to pay for their services, including internet.
The past year they have absolutely let their standards fall below terrible. The internet is beyond slow. I have had to have them come out here 3 time this year to repair this problem. I own a PS3 and play online, so all you gamers can only imagine how bad it lags.
The cable is an absolute joke, from the remotes to the the reception. Turning the channel or bringing up a main menu can be as aggravating as waiting for an internet site to load. then flipping down the menu is hit or miss. Landing on a channel I'm aiming for is rare. The programs go in and out, freeze, or black out. Ive called many times about this thinking I had an older box and maybe needed an upgrade. They informed me that I owned the latest version, which only goes to show how bad it is.
Also, if I'm wanting to watch a sporting event on a HD channel, good luck getting volume on it, the picture is perfect, but there is no sound. I have to turn the TV on in the kitchen to hear the broadcast.
Overall, I cannot wait to move out of here in 2 week to a city where there is more to choose from. I will be getting DirecTV and could not be more excited about it. IF ANYONE READS THIS REVIEW SEEKING INFO ABOUT SIGNING WITH TIME WARNER, DO NOT DO IT. GO ELSEWHERE IF YOU CAN.