Dish Network Complaint - Terrible, deceptive and shady.
Dish Network is a deceptive company, they lure you with low introductory rates and fees then raise them shortly after you begin service. The catch is that in their terms they reserve the right to raise any dues or fees at any time, so they can do whatever they want and your only recourse would be to cancel service, thus breaking contract and costing you huge penalties and more fees. My receiver malfunctioned after just a couple months and a technician had to come out just to give me a new unit. Not only did it take 3 hours of speaking with tech support, 3 days of lost service but then they charged me a "reduced" fee for the technician visit. So they sold me a piece of s%$t, charged me insurance fees monthly and then even charged me to fix it. I've had to call 3 times since for lost service, all receiver problems. They'll upgrade or receiver for free then jack up the service fee for the upgraded receiver. I'm trapped in contract for now but I can't wait to get out of it and burn my dish! The only catch is that from what I understand, Direct TV is the same way and don't even get me started on the bast%$ds running cable... choose your evil.