AAA Complaint - Left Me Stranded
EBENSBURG, PENNSYLVANIA -- I called for roadside assistance on Jan 31 2005, only to be denied. Due to my new year membership starting the very next day, which I had paid for weeks in advance, I was informed that they couldn't help me because I had used up my four times allowed for roadside assistance during the previous 12 months.
It didn't matter that they had my money for weeks, it didn't matter that my car was locked with my engine running, my purse inside, and my cellphone in my purse. It really didn't matter at all that my house was also locked with the keys also in the locked car. They did offer to connect me to someone who might be able to assist, but it sure wasn't AAA.
So, if you are under the mistaken idea that AAA membership is necessary for emergency situations, forget it. They couldn't even bend the rules a little for a prepaid loyal customer. Nuts to them, I'll never spend another dollar with their company. Also, I canceled my membership and have yet to receive a refund.