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College works painting Complaint - Untreated stucco patch work - exterior house painting
exterior house painting - Complaint
IRVINE, CALIFORNIA -- As have others, I too, struggled financially while going to college and so I thought giving a college student an opportunity to provide income for said student was a noble thing to do. The character of the student who sold us this job gave great assurances regarding the completion of the job to our satisfaction.
Half way through the job, a patched area of stucco was evident prior to the paint being applied and my wife questioned whether or not that would be a problem. The salesman used his favorite reply,"no problem". After painting over the aforementioned area, the finish was entirely different from the rest of the surface area. Told it was unacceptable, the salesman's solution was to add four(4) more coats of paint to the area to which there resulted in no noticeable difference. This area is a direct eyesore to neighbors and passing traffic. My neighbor across the street came over and asked if were going to leave that area untreated and said it was very noticeable from his front yard. After two(2) discussions with the salesman about how he intended to rectify the problem he said that his company did not do any patch work and that they had contracted only to paint the house. It didn't seem to bother him when he asked me to cut tree branches away from the house or cut back bushes so that his job would be made easier. However, on their website, it states as part of the prep work, College Works.com, will wire-brush flaking and deteriorating stucco as well as stucco-patch large areas. This is a direct contradiction to what was stated by the salesman. The completion of the house is nearly over and the rigidity of the salesman stands. As this situation is on going, I will report the final outcome to these pages in the near future. Arcadia, Calif. is a beautiful area of So. California and I would not any blemish on my home to upset that standing. More to follow.
Half way through the job, a patched area of stucco was evident prior to the paint being applied and my wife questioned whether or not that would be a problem. The salesman used his favorite reply,"no problem". After painting over the aforementioned area, the finish was entirely different from the rest of the surface area. Told it was unacceptable, the salesman's solution was to add four(4) more coats of paint to the area to which there resulted in no noticeable difference. This area is a direct eyesore to neighbors and passing traffic. My neighbor across the street came over and asked if were going to leave that area untreated and said it was very noticeable from his front yard. After two(2) discussions with the salesman about how he intended to rectify the problem he said that his company did not do any patch work and that they had contracted only to paint the house. It didn't seem to bother him when he asked me to cut tree branches away from the house or cut back bushes so that his job would be made easier. However, on their website, it states as part of the prep work, College Works.com, will wire-brush flaking and deteriorating stucco as well as stucco-patch large areas. This is a direct contradiction to what was stated by the salesman. The completion of the house is nearly over and the rigidity of the salesman stands. As this situation is on going, I will report the final outcome to these pages in the near future. Arcadia, Calif. is a beautiful area of So. California and I would not any blemish on my home to upset that standing. More to follow.
Comments:
Posted by Alain on 2010-08-20:
If you live in Arcadia try giving the Code Service Division a call at 626-574-5436 or 574-5421. While this isn't a code violation, they may be helpful in giving you some advice on dealing with College Painting. It's worth a shot.
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