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Epson Complaint - Held hostage by my Epson printer - Epson workforce 610 printer
Epson workforce 610 printer - Complaint
After 20 years of purchasing HP printers, I received a lack of HP support on our last model. I, therefore, decided it was time to switch to an Epson Workforce 610. I was happy, at first, with all aspects of my 610 except the noise it generates. The 610 is an incredibly noisy printer, but that's not why I'm posting this review.
I have discovered that if I'm printing a document in black and white and my printer is out of yellow, or blue, or magenta, the printer will not let me print. I thought perhaps it was just a one-time fluke, but then it happened a second and third time.
Again, if you are printing a "black-ink-only" document (EVEN IF YOUR BLACK CARTRIDGE IS FULL), and your printer is out of blue, yellow, or magenta ink, the 610 will not allow you to print your document.
Need I say - this Epson is my last. BTW, it was a very convincing salesperson at OFFICE MAX who talked me into this Epson. Think I'm through with Epson AND Office Max.
JL
I have discovered that if I'm printing a document in black and white and my printer is out of yellow, or blue, or magenta, the printer will not let me print. I thought perhaps it was just a one-time fluke, but then it happened a second and third time.
Again, if you are printing a "black-ink-only" document (EVEN IF YOUR BLACK CARTRIDGE IS FULL), and your printer is out of blue, yellow, or magenta ink, the 610 will not allow you to print your document.
Need I say - this Epson is my last. BTW, it was a very convincing salesperson at OFFICE MAX who talked me into this Epson. Think I'm through with Epson AND Office Max.
JL
Comments:
Posted by goduke on 2010-08-19:
How annoying is that, right? Can you go into the document print set up and tell it to print in black and white and bypass what the printer thinks it wants to do? I sometimes have to do that with my HP inkjet when I've run out of color ink....
Posted by Anonymous on 2010-08-19:
I have the Workforce 600, and I experienced the same thing...you're right, it's an incredible annoyance. Otherwise, I think the printer is excellent (I think my last printer was noisy too, so I didn't notice the difference). I found mine on sale for something like $5 or $75 off at Best Buy, so I got a great deal on it.
Posted by leet60 on 2010-08-19:
Most printers are considered "throw aways" by the manufacturer when it comes to profit. This is why you see them offered so often as "free" with a computer purchase or at unusually low prices. The manufacturers intentionally cripple the printer so both ink cartridges must be full and so their printer will take only their cartridge. Then the ink is sold at inflated prices - this is where the profit comes in.
More than once I have discarded or given away printers as it was cheaper to buy a replacement than it was to buy the ink.
More than once I have discarded or given away printers as it was cheaper to buy a replacement than it was to buy the ink.
Posted by Anonymous on 2010-08-19:
I don't know if I would blame OfficeMax because you're not happy with how your printer functions. They don't make the printer. I guess they could have told you that this was an issue with the printers (if they even knew that it was an issue).
Posted by smarty_consumer on 2010-08-21:
My HP color laser functions exactly the same way. It has to have all color cartridges with ink to print. This can be overridden. But a cartridge still has to be installed, even if it's empty.
Printers are so cheap these days, just donate this one and go buy a new one.
Printers are so cheap these days, just donate this one and go buy a new one.
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