All Hotels Informative - Don't Give Out Your Credit Card

Review by Ben There on 2010-08-19
A co-worker of mine just stayed in a hotel and almost willingly gave out his credit card over the phone.

He got a call from someone saying that they were from the front desk and that the credit card they had given for incidentals was accidentally deleted and they needed them by 7am for a report.

My friend was about to head down for breakfast, so he said he would just swing it by the front desk - the guy on the phone said OK, but he had to have it by 7am.

When he got down to the front desk the two guys had no idea what he was talking about - they had not had transferred any calls in over an hour, so the scammer was either calling from a room, or one of those courtesy phones in the hallway.

Don't even give your your CC over the phone unless you place the call!
Comments:12 Replies - Latest reply on 2010-09-21
Posted by Anonymous on 2010-08-19:
Thanks for the warning!
Posted by Anonymous on 2010-08-19:
Wow, lots of scams going on right now!
Posted by fast327 on 2010-08-20:
Ben, great advice, and I might add, give out no routing info on your check. Someone called my wife just this week, offering a special deal on daily newspaper and wanted a credit card number. When she refused,they said they could use the routing number from a check. She wisely hung up.
Posted by Alain on 2010-08-20:
A very good informative, Ben and thanks!
Posted by Johanna on 2010-08-20:
VH, thanks for the heads up!
Posted by Anonymous on 2010-08-20:
Good info Ben.
Posted by Anonymous on 2010-08-20:
I like the little "scare tactic": We *must* have your CC number by *7:00 a.m.* for a *report*!

Ha! And whoopidy-doo!
Posted by Ben There on 2010-08-20:
Yeah, the scammer was irritated that my friend was going to walk it down to the front desk, but I bet if he pushed any harder it would have raised too many red flags.

In all honestly my friend just did not feel like getting for his wallet because he had not gotten out of bed yet. This "laziness" saved him from fraud and most likely shut down the scam for the day as the front desk started monitoring every call as soon as he made it down for breakfast.
Posted by Anonymous on 2010-08-20:
Thanks, Ben. Good info.
Posted by V on 2010-08-20:
Wow. Thanks for the heads up, Ben! These scammers are getting more and more bold :(
Posted by Ashley on 2010-08-20:
Wow... that is just scary. I bet a lot of people will just give their number over the phone to avoid the hassle of going to the front desk. Little do they know it may create an even bigger hassle of credit card fraud. Yikes. I'm glad it worked out for your friend though.

Also, if I got a call from the "front desk" before 7 am, I'd be pretty mad, so I'd be walking down there at some point anyway.
Posted by HMC86 on 2010-09-21:
I suppose this is why some of my guests have started asking who's coming in after me. Save yourself trouble also: Ask for their 'name'. Less they actually work at the hotel (Which by this story is doubtful) it just takes simple verification at the desk to know you were being scammed.

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