Amazon.com Complaint - Paid Extra for Expedited Shipping. Product not shipped after 9 days! This is wrong Amazon!
This is my first post to complain about my recent experience at amazon.com. I will continue to post comments til I am tired of posting. I will contact a lawyer to discuss the leagality of charging for expedited shipping and then not assuring the order is shipped expeditiously. I will pursue all remedies. The longer it takes for me to receive even a confirmation of shipment, the more it fuels my furvor over how amazon.com has handled this case. I have appealed for amazon.com to do the right thing and cancel an order because of an unresponsive seller. They won't. I asked them to contact the seller and learn of their intentions. They would'nt. All I get is that I have to wait. Amazing!!
Another day and no word concerning the disposition of my order. This is ridiculous. I can't even get a return response after 3 attempts. This has really put me in a tight spot. Thanks for screwing with my plans by not fulfilling your end of the transaction. And to Amazon, you have lost a customer for life. Your customer advocacy in this issue was non-existent. You both deserve each other. Sorry excuse for a ....! I am stuck in a position where I don't know if the textbook has been shipped or not. What's the point in **paying extra money for expedited shipping***. I have til Monday to decide if I will continue to wait, buy another textbook, or both. In the later case I will be stuck with two books if the other is in fact going to ship. All of this because I decided to type amazon.com in my browser. Out of all of the places I could have gone, I go to www.amazon.com. WOW! It is wrong to charge for expedited shipping and then not ship expeditiously. And then you tell me I did business with a third party seller! Once again, I put amazon.com in my browser not thirdpartyseller.com Something should be done about this. If there are any attorneys' here please contact me if you think the complaint has merit.