Ashley Furniture Complaint - Hope you don't expect it now!
FLETCHER, NORTH CAROLINA -- Ordered a bedroom suite last of May and after two deliveries, entire set still not here. I was excited to be getting a new one after about 16 years. However, I am still disappointed that the nightstand has not been delivered and after calling several times have been told that it will not be here until the end of September! Unacceptable! That will be four months since it was ordered. The salesperson told me when I called him today that "manufacturing" is the problem and that it is on backorder, that "when you're the largest furniture company in the world, these things happen and are just out of my control. There are about a hundred more people waiting for this one just like you are." I hate that arrogant attitude. I informed him that as long as they do business like this, they won't be the largest for much longer!