Kroger Personal Finance Complaint - 0% from Kroger is a rip-off
I did a balance transfer with Kroger. They had sent me a 0% interest rate. They were clear that there would be a 4% balance transfer fee. However when I got my statements, I was continually charged a $2.00 fee. After trying repeatedly to get alive person on the phone, I was told that I in fact was now subjected to a 7% interest rate because I had not paid the balance transfer fee of in full with the first statement I received. I was never told that I needed to pay that fee in full. I am basically being charged interest on interest.
The person I spoke to was very condescending and acted like I was stupid for not knowing this interest on a fee existed. I will be transferring this balance as soon as I can and closing the account. NEVER use Kroger Personal Finance. They are rip-off artists.