John Deere Tractors And Service Complaint - John Deere 3320 Tractor And Service
Just wanted to let people know about the lemon tractor I bought new from john deere and how I have been treated by customer service. after I bought this cab tractor new in 09, at appox. 8-9 months old the fuse block had a loose connection in it and the battery shorted out. the tractor had appox 100 hrs on it. dealership did not fix the fuse block and charged me $65 for a battery. the warranty is good for 2yrs or 2000 hrs. I went and bought a battery at Walmart with a better warranty. then the reverse went out at appox. 160hrs. shop split the tractor and replaced part in rear end. picked it up, still won't work! took it back to them, they replaced the whole wiring harness on it, still won't work! then replaced trans. control module, and still have had two issues with it. then trans. filter housing was leaking, and now the air cond not getting cold! called customer service twice now. they will listen to you but thats it! john deere don't care! they just want to sell you a tractor. my lawnmower has more hrs on it than this tractor! I told them in 2yrs, this won't have 200 hrs on it unlike the 2000 they warranty it for, but they will not extend the warranty out even though I have had these problems. the shop had it for 28 days just for the reverse issue!