Ledlight.com Complaint - LEDLIGHT.COM
CHANDLER, ARIZONA, ARKANSAS -- Items received within a week for free.
95753 All three MR 11 Lamps were flickering & the wrong color temperature.
89456 24inch tube light had three LED modules that were not working. Packaging states that all lamps/ fixtures are checked before shipment for defects.
Ohh- they just started working this morning
65987 Power supply came cracked & damaged from poor shipping packaging. All items were packed in a large tube so any movement during shipment could cause damage.
After calling customer support I was told that an RMA return for credit would be sent for the defective items. I was responsible for the shipping. Also we noticed a 25.00 restocking fee...
To us this is bad business. How can companies still be in business with this sort of procedure.