Alamo Complaint - Poor service when car broken down
FLORIDA -- Our vehicle would not start on Sat. Aug 21. We notified Alamo at 3:12 pm and was told the new car would arrive "within 100 min", then "no later than 5:30", then "by 6:00 pm", then finally not later than 7:18. I waited over FOUR HOURS in a thunderstorm for a replacement vehicle located 35 miles away down a major highway (I-4). UNBELIEVABLE. Really horrible service! I would not rent again from this company again.