Federal Express Corporation Complaint - I paid for overnight delivery and got 4 day delivery and NO refund!!!!!
SAN PEDRO, CALIFORNIA -- I have never had a problem with Fex Ex before but around Christmas time I ordered a fancy chess set for the man I love. The company I ordered it from paid for overnight delivery so it would arrive days before Xmas. The cost of 100.00 was passed on to me.
Well the gift came too late. It took Fed EX 4 days and I paid for overnight.
When I and the chess company called Fed ex they said because it was raining they are entitled to be late and they would not refund me the difference between overnight and 4 day mailing.
Well I live in Sunny Southern California and the package came from warm/sunny Alabama. No airports were closed, no traffic jams, nothing.
Fex Ex clearly lies about their time guarantee. I am clearly entitled to the difference which is 60.00 back. Do not use this company.