Orbitz Complaint - Worst trip ever - Travel Agency
I just had the worst trip of my life for me and my family. We booked through Orbitz and they never ticketed our flights. There were 5 legs affected for 6 people!!! The ticket agent at Delta took 2 hours to help us straighten the situation out, even though it was not Delta's fault. We would have missed our flight by an hour if it hadn't gotten delayed. What a horrible way to start a vacation!!! Plus, about a month before our flight, when the airlines changed flight times, Orbitz never bothered to check that our arrival on the first flight was later than the second flight left. What good is a travel agent if they aren't helping you??? What a mess!! Three airline employees suggested that we never use Orbitz again because they are so sloppy.