AAA Complaint - Disputed Liability Decision
I am insured by a A + rated insurance company. My car was struck by an insured of AAA Member Select Insurance. The police report clearly indicated the the driver hit my car. The Police Officer indicated as it was written in the crash report, she was Unit "1", and I was Unit "2". I was told that the Unit 1 is the one who is at fault. The police officer even verbally told the woman it was her fault. I went to submit my claim to AAA, and they denied it. When I asked why they were not assuming liability, the claims representative stated it was based on their insured statement.
I am now going through arbitration. I think it is pathetic that a company takes the word of their insured over the facts from a police report.