Lexus Complaint - Window problems with 2007 ES 350?
I wondering if any other Lexus 350 owners have experienced the same problem I've had. That is, the "clips" that hold the passenger and driver's side windows in the track break for no apparent reason. This on a 3 year old car. The result is the window jumps out of the track and appears to be falling off the car. This happened to me the first time with the passenger window while driving on the Cross Bronx Expressway in NYC. Two months later, the same thing happened while driving at 65 MPH on RT. 91 in Vermont. The first time, the sales manager at the service center contacted Lexus on my behalf and got them to agree to replace the window free of charge. I had to pay the labor costs. Not happy about that, but okay. Now, 2 months later the same thing happens on the driver's side and Lexus won't admit that there is a problem with these clips. I'm dealing with them to come to a resolution, but I wondered if anyone else has experienced this same window problem.