McCaig's Motel Complaint - American owned and run but disappointed.
LINCOLN, ALABAMA -- About a week ago, returning from Charleston SC and a fantastic vacation, we decided to stop off in Lincoln AL when we saw a sign for an American run and owned motel. I am all about small business and want to support my fellow small business owners whenever I can.
So we got to the motel and went and checked out the room. A sign said $29.95 for a room and no refunds after 5 min. The rooms were clean enough, nothing fancy, so we decided to check in. So after checking the room out the manager asked if we wanted to pay for one bed or two. Apparently, all the rooms come with 2 beds but there is an extra charge if you use the second bed in any way. I thought I could live with this so we opted for one bed. The bill for 2 people and one bed came to $51 + Tax. So we checked in. I'm still not clear on how the room went from $29.95 to $51. + tax.
But you know what? We were having a nice trip and it is small business and American run... the big selling point. Then I found out why there were no refunds after 5 mins. Their hot water is set to a 3 min. timer. That's why. I am willing to go for a higher price than expected, some noise, only touching one bed, no HBO.. etc. but darn-it I really do need more than 3 min. in the shower.
So just know that what you are going to get at this American owned and run hotel is every attempt to save a buck. And while I am okay and all about cutting some costs, there is a point where you just become a cheapskate.