American Express Complaint - Poor service and misinformation
LOS ANGELES, CALIFORNIA -- I have received such poor service from American express that I cannot hold back anymore. I missed 1 payment and was sent to collections. My wife and I were called multiple times per day at work, home, and cell phone. When I paid the balance AMEX would not provide me a receipt, and when asked to speak to a supervisor I was told there was not one available, I demanded to speak to one and offered to hold, then I was hung up on.
Dont believe their Hype, service is as far away as their call center.