Ashley Furniture Complaint - Beware - Leather Sofa
ANDERSON, SOUTH CAROLINA -- I purchased a leather sofa from Ashley Furniture several years ago. Under normal wear the leather color has begin to come off. I reported this to customer service. They told me that it was not covered under the warranty and that I could buy replacement cushions. I was surprised that you have to replace these every few years.
I have a second leather sofa that I have had 11 years and the color is still fine. They have lost a customer.