Jennifer Convertibles Inc Complaint - Do Not Buy From Them
CULVER CITY CA -- I purchased a sofa bed for my daughter from their Culver City, CA store.
The sofa was delivered and as soon as the delivery people walked out the door, my daughter noticed a few rips in the fabric. She ran after them, but they pulled away from the curb before she could catch them. She called the store immediately. It took them one month to get someone out to look at it, and the best they could offer was to repair it. My daughter told them she paid for a brand new couch and wanted a brand new couch. I had stopped payment on it until this could be resolved. It's now been over a month and she still hasn't heard what they are going to do.
Fortunately, I still haven't paid, but I will NEVER buy from them again. Also -the low prices are a come-on - they then charge a fortune for delivery.