Starbucks Complaint - The standalone store on the corner was one of the worst experiences I've had and I'm not talking about the coffee
HILLSBORO -- Wow!! I've never experience such extremes of the spectrum as I have with these 2 Starbucks located within 50 yards of each other. The standalone store on the corner was one of the worst experiences I've had and I'm not talking about the coffee. Out of convienence, I stopped by this particular Starbucks to get a drink. The line was pretty short, I was second in line out of 3 people. There were 3 workers, the cashier, the barista and the "other" (not sure what he does so for lack of a better title, let's call him other). Perhaps he was trying to be helpful, bored or whatever but he starts calling out to me to place an order. This struck me as a bit odd as there was only 3 of us in line but no prob, I already knew what I wanted. I ordered a Venti Passion Tea Lemonade, no syrup. He writes it down then yells at the 3rd in line for his order, this made me feel like we were being rushed through for no reason. I watched my drink being made and saw that the barista had pumped the syrup into my drink, I mentioned politely that I ordered No Syrup, the "other" then asks me if I wanted syrup or no syrup, a bit of an edge to his tone. I mentioned again no syrup, the barista gives me a nasty look and throws the contents into the sink. This was not subtle nor was it a gentle pour, it was throwing a drink out of anger, enough so that it splashed quite a bit. I realize that Starbucks is a chain and they'll make their money no matter what but when did it become a snooty, poor attitude, higher than mighty place that totally reminded me of highschool.
From now on I will go to the Starbucks in the Fred Meyers nextdoor where they are the nicest people as well as much more understaffed, taking their time with each customer and always insuring people leave with a smile on their face. Although corner Starbucks practically ruined my morning, it's the validation of how truly awesome the folks in the Fred Meyer's Starbucks are. Forget convienence, I'll take the time and the effort to go that extra little bit, just like the Starbucks in Fred Meyer's does. Thanks