Burlington Coat Factory Complaint - Burlington Coat Factory Returns
I ordered a jacket from the Burlington Coat Factory a few days ago. I got the jacket fairly quickly, but it is way too big. I wanted to exchange the jacket for a smaller size, so I went online to Customer Return section. I entered my name, email address, phone #, the order #, and the reason for the return, submitted it, and got an error. EVERYTIME I try to submit this I get an error. There is no customer service number I can call for returns, it seems you can only do them online.
Unless I am missing something (I hope). This website is not customer friendly! Its ridiculous!