[X]
Write ReviewJump to 
1
Helpful
Votes
Votes
McAfee Complaint - Terrible Customer/Technical Service
Complaint
Currently on hold now for 30 minutes to the 3rd person they have transferred to me. I just purchased the small business software package and when I clicked the link to download I was prompted to enter in my name, email address, etc. My email address shows "invalid". The 2nd support person I spoke with tried sending me an email and it was sent back to her. With her hands up in the air, not knowing what to do, instructed me to hold yet again to transfer me to yet another person. Currently, 32 minutes on hold. Terrible. I never had this problem with Norton or AVG. Ridiculous!
Comments:
Posted by SaMoore on 2010-08-24:
Good review OP. Informative.
Note: All comments are reviewed by a moderator before being published. Please be sure to read our guidelines before commenting.
Company Reps: Post your company response!
Recently Discussed:
- Pissed Off Customers
- Mcafee should NOT have the right to take money from your bank account - McAfee Renewal Extortion System
- Extortion done legally - mcafee online protection
- McAfee sucks - do not purchase and do not count on customer help - McAfee anti-virus total protection
- McAfee Preloaded Debit Card Rebate