Travelocity Complaint - Never Use Travelocity
What a disappointing experience we had with Travelocity. We booked 1 room for 1 night. The room was dirty, disgusting, some guy smoking a cigar under us all night and we found garbage/food from prior guests. We return from this ONE DAY TRIP to find that we were charged TWICE for this SHABBY HOTEL ROOM. Now, although TRAVELOCITY GUARANTEES SATISFACTION, WE STILL HAVE YET TO RECEIVE IT.
ADDITIONALLY, the room rate at the HOTEL WAS CHEAPER THAN THE TRAVELOCITY RATE, which we could have also used our AAA discount; TRAVELOCITY WOULD NOT REFUND US THE DIFFERENCE, STATING THAT OUR RATE WAS A BROKER RATE WHICH CAN SOMETIMES BE MORE THAN THE HOTEL ACTUALLY CHARGES. OMG.
Just find a hotel and book it yourself. It will save you A LOT OF GRIEF, and some $$$.