Home Depot Compliment - Home Depot Comes Through!
I bought a defective Maytag washer from Home Depot in Seekonk, MA. This washer broke after one hour of use. Due to policy, Home Depot insisted I deal with Maytag directly. After six days of waiting for a service person to come to my house to repair the machine, I find out it will take ANOTHER six days or more for the part to come in. I have four children and it was costing me 15 dollars or more at the laundrymat every day! After much arguing with Maytag....who just wouldn't agree to let me return the wahewr for a new one....Home Depot finally overroad Maytag and let me return the washer, buy a completely kdiffient model and adjudst the cost to come close to the lcost of my original purchase. Thank You Home Depot and a special thanks to Darren at customer service for his help on the whole matter!